pb666 Privacy Policy —
Your information is safe with us
Here is a full explanation of how your personal information is collected, stored, and protected on the pb666 platform.
1. Introduction and Scope
pb666 (referred to below as "we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. This privacy policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and the circumstances under which we may share it with third parties.
This policy applies to all pb666 services, the website (https://pb666.cam), and the mobile platform. Please read this policy carefully before using our platform. If you do not agree with any term in this policy, please refrain from using our services.
This privacy policy works alongside the Terms and Conditions and the Responsible Gaming Guidelines.
What Information We Collect
pb666 collects only the information that is necessary to provide you with uninterrupted service, ensure security, and meet legal obligations.
2.1 Registration and Identity Information
The following information is collected from you when you create an account:
- Full name (in Bengali or English)
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport number (for identity verification)
2.2 Financial and Transaction Information
The following information is collected to facilitate deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
- Details of bonus and reward distributions
2.3 Usage and Activity Information
The following information is collected automatically while you use the platform:
- Login time and session duration
- Game history and betting details
- IP address and device identifier
- Browser type and operating system
- Referral source and click tracking data
2.4 Cookies and Technical Information
We use cookies and similar technologies for the following purposes:
- Essential cookies: for session management and security
- Functional cookies: to remember your preferences
- Analytics cookies: to understand platform usage patterns
- Performance cookies: to improve service quality
Cookies can be disabled from your browser settings, though this may limit some services.
Purposes of Information Use
3.1 Service Delivery and Operations
The information you provide is primarily used to run the pb666 platform smoothly. This includes: account creation and verification, transaction processing, providing access to games, delivering customer support, and distributing bonuses and rewards.
3.2 Identity Verification and Age Confirmation
pb666 is a responsible gaming platform. We ensure that only people aged 21 or above can use the platform. For this purpose, information from a national ID or similar government-issued document may be verified. For more details, visit our Responsible Gaming page.
3.3 Security and Fraud Prevention
We take various security measures to protect your account and funds. Your information may be analyzed to identify suspicious activity, prevent fraudulent transactions, and combat money laundering. All data transfers are secured using SSL encryption.
3.4 Communication and Customer Support
Important account-related notices, transaction confirmations, and security alerts are sent to your email. Our 24/7 live chat support team may also use relevant information to help resolve your issues. If you do not want to receive promotional messages, you can turn this off from your account settings.
3.5 Service Improvement and Analytics
We analyze overall usage patterns to improve the platform experience. This analysis is generally done using aggregated and anonymized data, so that no single individual can be identified.
Sharing Information with Third Parties
4.1 Limits on Sharing Information with Third Parties
pb666 never sells your personal information or provides it to third parties for marketing purposes. However, sharing information may be necessary in certain situations.
- Payment processors: Financial information required to complete bKash, Nagad, Rocket, and bank transfer transactions is shared with the relevant service providers.
- Identity verification services: As part of the Know Your Customer (KYC) process, information may be shared with trusted verification agencies.
- Technology service providers: Technology partners who operate our platform may access limited data, but they are required to comply with our privacy standards.
- Legal obligations: Information may be provided when required to respond to a court order or a lawful request from a relevant authority.
4.2 Game Software Providers
Our game software providers — including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming — may process technical data related to gameplay. However, they cannot access your full personal identity information. Each provider has its own privacy policy.
Data Storage and Security
5.1 Retention Period
Your information is retained while your account is active and for a set period after the account is closed. Financial transaction records may be kept for an extended period in line with legal obligations. Even after your account is closed, some information must be retained for fraud prevention and legal purposes.
5.2 Security Measures
pb666 maintains industry-leading security standards to protect your information:
- SSL encryption — for all data transfers
- Encrypted databases — for storing sensitive information
- Two-factor authentication (2FA) — for login security
- Firewall and intrusion detection systems
- Regular security audits
Your Data Rights
As a pb666 user, you have the following rights over your own information:
6.1 Right to Access
You may request a copy of the personal information stored in your account at any time. Submit this request to our support team.
6.2 Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. Keeping your information accurate is important for the security of your account.
6.3 Right to Close Your Account
You may request to close your account at any time. After the account is closed, further processing of your information will stop except where legally required.
6.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or messages, update your communication preferences in account settings or let our support team know.
6.5 Right to Object to Data Processing
You have the right to object to the processing of your information for specific purposes. However, in some cases processing may need to continue due to legal obligations.
6.6 Right to Lodge a Complaint
If you believe your privacy rights have been violated, please contact us. We take all concerns seriously.
Protection of Minors' Information
7.1 Service is Prohibited for Minors
pb666 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect personal information from any minor. If we become aware that a minor has used our services, that account will be closed immediately and the related information will be deleted.
If you become aware of a minor using our services, please notify our support team immediately. We will take action right away.
Policy Changes and Updates
8.1 Notice of Changes
pb666 reserves the right to change or update this privacy policy at any time. For significant changes, we will send a notice to your registered email and announce it clearly on the platform.
Continued use of the platform after any change means you have accepted the updated policy. We therefore recommend visiting this page regularly to review any changes.
8.2 Relationship with Other Pages
This privacy policy applies together with pb666's other policies. For more details, please visit the following pages:
- Terms and Conditions — overall terms of service use
- Responsible Gaming — safe gaming guidelines
- About Us — detailed information about pb666
- FAQ — answers to common questions
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our data protection team is committed to resolving your matter as quickly as possible.
Email: [email protected]
24/7 Live Chat Support — log in to the platform and chat directly
We generally respond to all email requests within business days. For urgent matters, please use live chat.